Last updated: November 1, 2026
By accessing or using the services provided by Start Follow Up ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
Start Follow Up builds and runs cold email outreach for businesses: the strategy, the lead lists, the copy, the sending setup in your name, and the handling of replies into booked meetings. The scope, price, and timeline of each engagement are defined in a separate written agreement or Upwork contract.
You agree to: provide accurate and complete information; grant reasonable access to the domains, inboxes, CRM, calendar, and data needed to deliver the service; make timely payments as outlined in your agreement; designate a point of contact for communications; make sure the outreach we run in your name complies with the laws that apply to your business.
Unless otherwise stated in your agreement: custom work product created specifically for you (copy, lead lists, and the domains and inboxes set up in your name) is assigned to you upon full payment; pre-existing tools, templates, frameworks, and methods remain the property of Start Follow Up; we retain the right to use general knowledge and techniques gained during engagements.
Payment terms are specified in individual agreements or Upwork contracts. Late payments may incur interest at 1.5% per month. We reserve the right to suspend services for overdue accounts.
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination of the agreement.
To the maximum extent permitted by law, Start Follow Up's total liability for any claim arising from our services shall not exceed the fees paid by you in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Either party may terminate a service engagement with 30 days written notice. Upon termination, you are responsible for payment for all services rendered up to the termination date, and we hand over the domains, inboxes, and accounts set up in your name.
These Terms are governed by the laws of the Emirate of Dubai, United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at: Start Follow Up, moe@startfollowup.com.
Also read our Privacy Policy.