Last updated: November 1, 2026
Start Follow Up ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit startfollowup.com, book a call, request an audit, join our newsletter, or work with us.
Personal information: When you book a call, request the free audit, join the newsletter, or contact us, we may collect your name, email address, company name, website, and what you tell us about your business (for the audit: your offer, sending volume, reply rate, deal size, and meetings booked).
Usage data: We collect information about your device, browser, IP address, pages visited, and referring URLs through cookies and similar technologies, using Google Analytics.
Communications: If you email or message us, we keep the content of those communications.
Calls: When you book a call, Calendly collects your name, email address, and your answers to its booking questions under Calendly's own privacy policy.
We use the information we collect to: deliver the audit, newsletter, and services you asked for; respond to inquiries and schedule calls; send relevant updates (with your consent); analyze website usage and improve the site; comply with legal obligations.
We do not sell your personal information. We may share data with: service providers that help us run the business (website hosting, Google Forms and Google Analytics, Calendly for scheduling, email and newsletter tools); professional advisors (legal, accounting); as required by law or to protect our rights.
We use essential cookies for site functionality and analytics cookies to understand usage patterns. If your browser's time zone is in Europe, analytics cookies stay off until you accept them on our cookie notice. Elsewhere they are on by default. You can control cookies at any time through your browser settings.
We run email outreach for our clients. The business contact details we use (name, job title, company, work email) come from public sources and licensed data providers, and we use them only to send business-to-business email on a client's behalf. If you receive such an email and do not want more, reply to it or write to us at the address below and we will stop.
We implement appropriate technical and organizational measures to protect your information. However, no electronic transmission or storage is 100% secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal information; opt out of marketing communications; request data portability. To exercise these rights, contact us at moe@startfollowup.com.
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy, contact us at: Start Follow Up, moe@startfollowup.com.
Also read our Terms of Service.